• English
  • United States(USD $)

No relevant currency found

Chat With Us
We offer 24-hour chat support
    Chat With Us
    We offer 24-hour chat support
    Shopping Cart

    Your cart is currently empty.

    Subtotal
    - $0.00 USD
    Expected discount
    - $0.00 USD
    Coupon code discount
    - $0.00 USD
    Shipping fee
    - $0.00 USD
    Points discount
    - $0.01 USD
    You can use 0 points to deduct $0.00 USD
    Cost 0 Points
    Total
    - $0.00 USD
    You exceeded the maximum amount for checkout
    Taxes and shipping fee will be calculated at checkout
    Taxes and shipping fee will be calculated at checkout
    Subtotal
    - $0.00 USD
    Expected discount
    - $0.00 USD
    Coupon code discount
    - $0.00 USD
    Shipping fee
    - $0.00 USD
    Points discount
    - $0.01 USD
    You can use 0 points to deduct $0.00 USD
    Cost 0 Points
    Total
    - $0.00 USD
    You exceeded the maximum amount for checkout
    Taxes and shipping fee will be calculated at checkout
    Taxes and shipping fee will be calculated at checkout
    /

    Refund & Replacement

    Return Policy

    We will process your return request within 48 hours. Refunds will be credited to the bank account via the original payment method within 7-15 days of approval

    RETURN & EXCHANGE

    Thank you for shopping at https://thewellgifts.com/ Our online shop provides unique fashion product from our independent designers back by high quality material and reliable production. Our members of QA team inspect each product before packaging to ensure the maximum customers satisfaction.

    If you are not entirely satisfied with your purchase, it is easy to exchange or refund. Simply follow the instructions, and submit a request for return/exchange in your order page and we will try our best to meet your request.

    EASY EXCHANGES

    Need a different size, color or pattern? Have a hassle-free exchange as long as it is in stock.

    FAST REFUND

    Kind reminder: Any addresses on the parcel are not approved as the return address.

    Returned package without an authorized return address from customer service representatives will not be refunded or exchanged.

    RETURNS & EXCHANGES POLICY

    -We accept return of products. Customers have the right to apply for a return within 7 days after the receipt of the product.

    -Purchase (except sale items) can be returned or exchanged within 15 days from the delivered date.

    -Items must be unused, undamaged and in original packaging with all the original labels ,ensure that all articles in the package are intact ! If not, the buyer is responsible for all incurred fees and no refund will be issued.

    -No-restocking to be charged to the consumers for the return of the product.

    -Buyer is responsible for return shipping cost. Items that do not meet these criteria will not be considered for return.

    PURCHASE NOT ELIGIBLE FOR RETURN

    -Final sale item(s) is not eligible for return or exchange.

    -Perishable goods such as food, flowers, newspapers, or magazines is not eligible for return or exchange.

    -goods can only be returned/exchanged if it is defective/damaged or wrong item.

    -You must email us a picture showing the problem/defect after submitting the return/exchange request online.

    ORDER CANCELLATION

    Your order will be fully refunded if it’s cancelled within 24 hours of purchase. Please submit a help ticket from Contact Us if you decide to cancel the order. For orders cancelled after 24 hours of purchase but before shipment, a 15% cancellation fee is applied. We will NOT accept order cancellation request if the order has already been shipped.

    CONTACT US

    If you have further questions / issues, please don’t hesitate to contact us at  support@vip1-customercare.com